If you just want the round-trip time
If you only care about the overall response time and packet loss to a destination rather than the full path, ping is the simpler tool to reach for first.
Narrowing down whether it is your problem or your ISP's
If the first one to three hops β your router and your ISP's access segment β look fine, but delay or no response shows up from there onward, the issue is more likely on your ISP's side or the destination server's side rather than your own network. If you want to rule out your router first, a simple router reboot is worth trying before anything else.
Frequently Asked Questions
If I see * * * does that mean my internet is down?
No. Many routers are configured, for security reasons, not to send ICMP or UDP replies at all, so seeing asterisks is very common. If the hops after the asterisks respond normally again and the trace reaches its final destination, there is usually no actual problem.
Do tracert and traceroute work exactly the same way, just with different names?
They share the same goal but differ under the hood. Windows' tracert uses ICMP packets, while Mac and Linux's traceroute uses UDP packets by default to trace the path, which is why the same destination can occasionally produce slightly different results on the two operating systems.