How to Shop on TikTok Shop

Tap through each step to see how shopping on TikTok Shop works.

  1. Find the "Shop" tab in the bottom menu

    Look for the shopping bag icon in TikTok's bottom navigation bar and tap into it.

  2. Browse products tagged in videos

    When a video has a tagged product, tap the product link to see its details.

  3. Add items to your cart

    Add anything you like to your cart, then keep browsing or check out right away.

  4. Enter shipping details and pay

    Enter your shipping address and payment information to complete the purchase without leaving the app.

  5. Why it's worth using

    If you spot a product you like while watching a video, you can buy it on the spot instead of switching over to a separate shopping app or site.

Shopping without breaking your scroll

The whole appeal is convenience β€” seeing something in a video and being able to buy it in the same moment, without losing your place or opening another app.

Availability and policies vary by region and seller

Not every country has access to TikTok Shop yet, and individual sellers set their own return and refund terms, so it's worth checking both before you buy. This is general information, not a guarantee of any specific seller's policy.

Frequently Asked Questions

Is TikTok Shop available in every country?

No β€” availability depends on your region, so it's worth checking whether it's supported where you live before expecting to see it in the app.

Can I handle returns or refunds inside the app?

Yes β€” you can request a return or refund from your order history, though the exact process can vary depending on the seller's own policy.