Choosing between a Roku stick and a Roku box
Roku sells several device tiers, from a compact streaming stick that hides behind the TV to a set-top box with extra processing power and, on some models, extra ports. For a single TV playing standard HD or 4K content, the smaller stick is usually plenty; the higher-end options mainly matter if you want faster app switching or a remote finder feature.
What to do if the remote won't pair
Most Roku remotes pair automatically the first time you power on the device. If it doesn't respond, replace the batteries first, then hold the pairing button (usually inside the battery compartment) for a few seconds while the Roku is powered on. If you're using the mobile app as a remote instead, make sure your phone and Roku are connected to the same Wi-Fi network.
Frequently Asked Questions
Do I need a separate remote app if I lose the physical remote?
Yes β the official Roku mobile app (iOS/Android) can control your Roku over the same Wi-Fi network and even includes a private-listening headphone mode, so losing the remote isn't a dealbreaker.
Can I use a Roku without a credit card on the account?
Yes, a payment method isn't required to finish setup or use most free channels; you'll only be prompted for one if you subscribe to a paid channel through the Roku Channel Store.