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How to Set Up a VPN Connection for Remote Work

Tap through each step to set up the VPN connection your employer requires for remote access.

  1. Install the VPN client your IT department provided

    Download and install the specific VPN client app your company's IT department instructed you to use, following their guide exactly rather than picking a different VPN program on your own.

  2. Enter your connection details

    On the client's login screen, enter the server address and the work account credentials your IT department gave you.

  3. Complete any additional authentication

    If your company's security policy requires a one-time passcode (OTP) or two-factor authentication, follow the prompts to complete that step before you can connect.

  4. Click Connect to reach the internal network

    Once your details are entered, click the client's "Connect" button to establish the VPN tunnel into your company's internal network.

  5. Check that the connection stays active

    Glance at the client window or the taskbar/menu-bar icon periodically to confirm the VPN connection is still up rather than silently dropped.

  6. Why this matters

    A company VPN lets you reach internal systems and file servers securely from an outside network while working remotely, as if you were plugged in at the office.

This is not the same as a personal VPN app

Unlike a consumer privacy VPN, most companies require a specific client tied to their own servers and security policies. Install only the program IT tells you to use, and don't substitute a different VPN app on your own, since it won't have access to your company's internal network anyway.

Your connection may be monitored

Because a work VPN routes your traffic through company infrastructure, employers are commonly able to log and monitor activity on that connection as part of their security policy. Keep that in mind for anything you do while connected.

Frequently Asked Questions

Do I need to keep the VPN on even when I'm just using home Wi-Fi?

Yes, if you need to reach internal systems or file servers β€” a fast, private home connection doesn't change your company's security requirements. Your IT department's policy is the definitive answer, since it varies by company.

My VPN keeps disconnecting. What should I do?

First check your general network connection. If the problem keeps happening, update the VPN client to its latest version, or contact your IT department for help.