Stop scrolling to find the chats you use every day
A group chat with family or a coworker you message constantly is easy to lose in a long, fast-moving list. Pinning it keeps it fixed at the top regardless of how many other new messages come in.
This is different from pinning a single message inside a chat
Pinning a chat keeps the whole conversation fixed at the top of your chat list; pinning a message is a separate feature inside an individual chat that keeps one specific message (like a meeting time) visible near the top of that conversation for everyone in it.
Frequently Asked Questions
Does a pinned chat move if I get a new message in it?
No -- a pinned chat stays in its pinned position at the top regardless of new messages, unlike an unpinned chat, which reorders based on the most recent activity.
Does pinning sync between my phone and desktop app?
On most messaging apps, yes -- pinning a chat on one device applies the same setting to your desktop or other logged-in devices.