When one long list gets overwhelming
Once a chat list stretches into the dozens, scrolling to find the handful of conversations you actually check regularly gets tedious. A chat-folder or filter feature lets you split that list into named categories you can flip between with a single tap.
Filtering only changes the view
Applying a filter or switching folders never deletes, leaves, or otherwise affects the underlying chats themselves β it only changes which ones are currently displayed, so nothing is lost by filtering.
Frequently Asked Questions
Does filtering delete or affect the chats themselves?
No. A filter or folder only changes which chats are currently displayed β the chats, their history, and your membership in any group are completely unaffected.
How do I go back to seeing everything?
Select the default "All Chats" (or equivalent) tab to return to the unfiltered list showing every conversation.