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Setting Up Your Menu on a Food Delivery App (Self-Service)

A self-service walkthrough for adding and managing your menu on a food delivery app merchant portal.

  1. Log in to the merchant portal

    Log in to your food delivery app's merchant portal and go to the menu management section.

  2. Create menu categories

    Setting up categories first, such as signature items, sides, and drinks, makes your menu much easier for customers to browse once it is live.

  3. Add an item name, description, and price

    Enter a name, a short description, and the selling price to register a new menu item.

  4. Set up options (spice level, extra toppings, etc.)

    Create required and optional choice groups so customers can customize their order the way they would in person.

  5. Upload a photo and save

    Attach a photo of the item and save it. Changes typically go live on the customer-facing app after a short processing delay.

  6. Why this matters

    Being able to edit your own menu directly through the web, with no separate software to install, means you can react quickly to price changes or sold-out items yourself.

You can update prices and sold-out status any time

The real advantage of self-service menu tools is that you do not need to go through a separate account manager. When an ingredient runs out or a price needs to change, you can reflect it directly from the merchant portal.

Comparable to other online listing setups

Listing and displaying items online works similarly across different kinds of sales channels, so the same instincts that apply to setting up an online store listing carry over reasonably well here.

Frequently Asked Questions

Are there set requirements for menu photos?

Most merchant portals show recommended resolution and aspect ratio guidance right on the upload screen. Follow whatever is shown there for the best result.

Do menu changes show up on the app immediately?

Usually within a short time after you save, but not always instantly, so it is worth checking the live customer-facing app after a change to confirm it went through.