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Becoming a Merchant on a Food Delivery App

A general walkthrough of what it takes to sign your restaurant up as a merchant on a food delivery app like DoorDash or Uber Eats.

  1. Prepare your documents in advance

    Depending on your local requirements, you will typically need a business registration document, a bank account for payouts, and a food service or health permit. Scanning or photographing these ahead of time speeds up the application.

  2. Apply through the delivery app's merchant portal

    Create an account on the delivery app's merchant site, then fill out the application with your restaurant details and attach your prepared documents.

  3. Enter restaurant details and go through document review

    Enter basic information, such as restaurant name, cuisine type, address, and hours, and your submitted documents go through a review process.

  4. Sign the merchant agreement

    Once you pass review, you will review the contract terms, such as commission rate and payout schedule, and sign electronically. You can usually revisit the exact terms later from the merchant portal.

  5. Set up your menu and prepare to open

    After the contract is finalized, add your initial menu and restaurant details, and get ready to start accepting orders on your target launch date.

  6. Why this matters

    Being able to complete the entire signup process online through the merchant portal means you can typically get your restaurant listed on a delivery app fairly quickly, without needing to meet a sales rep in person.

Worth checking before you apply

Merchant review and contracting can take some time, so it is worth applying with more lead time than you think you need before your planned launch date. Missing documents are a common cause of delay, so double-check your paperwork before submitting.

If you don't have a business registration yet

Signing up as a delivery app merchant typically requires business registration. If you have not registered a business yet, get that squared away first. Exact requirements vary by country, so this is general information, not legal advice.

Frequently Asked Questions

How long does merchant review usually take?

It depends on your submitted documents and your specific situation, so check the merchant portal or support for the most accurate timeline after you apply.

Can I apply to multiple food delivery apps at once?

Yes, many restaurants sign up with several delivery apps at once. Each app runs its own separate application and review process, though, so you'll go through this more than once.